Change Management has become the watchword for negative actions in business. Yet it need not be as unpleasant as it has a reputation for.
Change Management skills are in constant demand and with a little preparation and planning, disruption can be minimised. Change can become a positive and stimulating experience in your business or organisation – if you let it be.
Top Ten Things About Change Management
The very best Change Management comes in simple, almost imperceptible steps – like the small course corrections a 747 jumbo makes crossing the ocean to get to it’s destination.
Great leaders of change…
- Communicate Well
They are open in conversations with their people and embrace them in finding win-win solutions to change.
- Have A Clear Vision
Really understand where the business is going after doing collaborative Visioning work with their people.
- Are Consistent
Every activity within a change process is delivered in line with a fair, trusted and honest plan – no exceptions.
- Have Great Rapport
Easy change processes are delivered because these leaders have already sown the seeds by building close relationships with their people.
- Are Trusted
…and their people know their leader cares and is doing the best he or she can for the good of as many as possible.
- Plan Well
Have considered all options; have decided the best value case and have checked what will and what won’t work – no surprises.
- Have a Disciplined Approach
They stick to the planned process and timescales for the changes to be made.
- Stick to Their Guns
…and do not shift from the agreed plan, whatever emotional pressures they face.
- Treat People Well
Honour people for themselves and treat them with respect and dignity in these often tense times.
- Are Results Focused
Make decisions based on true value-creation and use that very objectively as their over-riding goal.
Ten Ways to be a Better Leader of Change
- Build Relationships
Change is much, much easier if there is a strong relationship between a leader and their people. There is no easier way to make this work better.
- Take Opportunities
During business, valuable opportunities for change come frequently, so by taking them as you go along, it will make major change much less necessary.
- Have a Value-Creating Game Plan
A strong vision for the future shapes the steps needed for change. Depending on circumstances, these steps can be made early and minimise large-scale disruption.
- Start Out Right
The easiest way to minimise the need for change is to get it right from the very start, making just minor adjustments as you go along.
- Talk to People
Aside from building great relationships, talking and listening to people often elicits opportunities which might otherwise be missed.
- Ask For What You Want
By clearly stating what exactly is needed is to change, solutions often come unexpectedly.
- Do Big Changes Once
If a major change is needed, it is far better to do the job in one go than by taking half-measures, several times. This severely damages morale and creates ongoing tensions.
- Change Yourself
With a preparedness for stepping back from your own beliefs, it might be possible to be really creative about solutions – this can require a great deal of personal focus from you and is definitely worth it.
- Measure Against Value
Any change must be worthwhile. By measuring the changes against their value-creating outputs objectively, clearer decisions and commitment from others will follow.
- Have Good Reason
Making sure that change is not merely being used to overcome weak management – e.g. instead of using a disciplinary processes. Change will be more likely to be successful then.
5 Simple Actions You Can Take Today!
- Be still with yourself and take a half-hour. Be ruthlessly honest about what’s not right in your business – including yourself. Notice what or who you avoid resolving – it is easier to fix than to live with.
- Make three personal changes in things that you have noticed – today!
- Set the highest standards for your business right now and measure against that – change what falls short.
- Become much more aware of the performance of competitors and make rapid change in your business to beat them.
- Right now, make a concerted effort to work with your people and build great rapport with them.
- Bonus! Remember that people take change as a threat – communicating fully, frequently will take the edge off that fear.
Read some great Change Management books – like:-