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Intercultural Management - A Worldwide Opportunity
The best managers manage their people to success. As the world changes managers are having to extract exceptional performance from a varied pool of employees.
It's a valuable manager indeed who is able to work across the cultural divide. Having an ability to get the best performamce from employees, often spread across the globe, is a quality a new breed of intercultural managers have in abundance.
International; intercultural; multicultural and diverse are all terms that help us understand the new ways of a modern world and few large businesses are insulated from needing to embrace this new 'technology'.
Every well known worldwide business has a global reach today, both to create new markets, as well as sourcing opportunities.
Those most in demand as 'intercultural managers' are those who can leverage the potential and opportunity in a very different world than most of us experience.
Intercultural Management - What You Need To Know
The bottom line is that there is now, in a tough marketplace, a need for exceptional managers who can work worldwide to get the best from cultural differences.
'Intercultural Management' is all about being able to maximise value from the differences across the world, by overcoming the challenges that such locations might throw up.
Of course, one of the most vital skills is the ability to communicate clearly wherever your team is spread to around the globe.
Just by getting the message across, you will ensure that the organization's information is welcomed and appreciated.
Where a manager is able to inform, communicate (and this means 'two-way' of course!) and value the local population, business will grow and flourish.
That being said, one true talent is making the most of relevant skills and capabilites, which often, especially with specific activities, may only be available locally.
Of course, when there is the oppoortunity to experience a location at first hand by living there, many of the challenges about understanding a culture can be by-passed. Those who have this experience are all the more valuable for it.
Some managers have the knack of great relationship building sklills wherever they are in the world - a talent to be much admired!
It's a steep learning curve, to work in a new place. When it's in a different country too, it really means that a manager needs to be on top form to get the best from the situation, whatever training has been made available in a classroom somewhere.
Intercultural Management - Different Skills - Or Not?
The first challenge that a manager in such a suituation is likely to face will be about even understanding the langauge.
Then it's down to work and life experience, added to previous opportunities to work elsewhere on the planet. These four angles are worthy of consideration:-
1. Know the key business opportunities
2. Add value from diverse opportunities
3. Considered approach to business
4. Taking change on board with ease
If a manager has been able to live in a different country - any country apart from their own - they will undoubtedly have a capacity to live as differently as neccesary to get by.
That gives a big step-up to working there - or anywhere 'different', which makes integration easier and results much more likely to be positive.
International Managers Must Be Resourceful
Whilst any manager needs to be resourceful, it's a given that they will need an extra dose of this skill if they have intercultural management responsibilities.
Problems will need different solutions than perhaps might expect - and this often requires a very different approach.
It's amazing how those who do really well, learn fast how to get the best from their local environment, leveraging local knowledge and radical solutions that come from out-of-the-box ideas that may be completely unexpected elsewhere.
Then new possibilities come from new horizons, that any business can value and create new outcomes from.
The manager with the best capacity to see and seize opportunity will, of course, be the one who brings home the prize.
"A handful of patience is worth more than a bushel of brains", as the Dutch are known to say.
Patience, perception, persistence and resourcefulness, all coupled with a vison for what might be possible, all are the trademarks of the truly valuable intercultural manager.
(c) 2008 Martin Haworth is the author of Super Successful Manager!, an easy to use, step-by-step weekly development program for managers of EVERY skill level. You can get a sample lesson for free at http://www.SuperSuccessfulManager.com.
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Copyright 2006 Martin Haworth is a Business and Management Coach. He works worldwide, mainly by phone, with small business owners, managers and corporate leaders. He has hundreds of hints, tips and ideas at his website, www.coaching-businesses-to-success.com. (Note to editors. Feel free to use this article, wherever you think it might be of value, unchanged and with the live link - thank you)
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